Shipping policy

Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

Estimated delivery time:

 

• 2–9 business days for most countries.

  Delivery times may vary slightly depending on your location or temporary carrier delays.

 

Shipping Confirmation & Tracking

Once your order has shipped, you will receive a confirmation email with a tracking number. Tracking updates may take 24–48 hours to appear.

Wrong Address Disclaimer

Please ensure your shipping address is correct. We are not responsible for lost packages due to incorrect or incomplete addresses entered at checkout.

Customs & Import Taxes

International shipments may be subject to customs fees or import taxes. These charges are the responsibility of the customer.

Lost or Delayed Shipments

If your order is delayed or missing, contact us at demano497@gmail.com and we will assist you immediately.

Damaged Items

For damaged or defective items, please contact us within 30 days of delivery with clear photo/video proof so we can provide a replacement.